PRIVACY POLICY
This privacy notice for and www.rainfordcollecions.com (“company, we, us or our”) describes how and why we might collect, sore, use and/or share (process) your information when you use out services (services) such as when you:
- Visit our website at www.rainfordcollecions.com or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Reading this privacy policy will help you understand your privacy rights and choices. I f you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please email us at contact@rainfordcollecions.com
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
When you visit us, or navigate our services, we may process personal information depending on how you interact with www.rainfordcollecions.com and the services, the choice you make and the products and features you use.
The personal information we collect may include the following:
- Names
- Postal addresses
- Email addresses
- Phone numbers
- Debit/credit card numbers
Sensitive information – we do not process sensitive information.
Do we process any sensitive personal information? We do not process sensitive personal information.
Information automatically collected.
We automatically collect certain information when you visit, use or navigate the services. This information does not reveal specific identity (like your name or contact information) but may include device and usage information such as: your IP address browser, and device characteristics operating systems, language, preference, referring URLs device names, country, location, information about how and when you use their service and other technical information.
Like many businesses we collect information for cookies and similar technologies. which includes:
Log and usage data – Log and usage data is service-related, diagnostic, usage and performance information our service automatically collect when you access on use our service and which we record in log files.
Device data – collect device data such as information about your computer phone tablet or other device you use to access the service.
Location data – we collect location data such as information about your device location which can be either precise or emphasise how such information, we collect depends on the type of setting
Do we receive any information from third parties?
To enhance the ability to provide relevant marketing offers and services to you and update our records we may obtain information about you from other sources, such as: public databases joint marketing partners data providers social media platforms and other third parties. This information includes marketing addresses, e-mail addresses, phone numbers, intent database. Internet Protocol (IP) addresses, social media profiles, social media URL’s and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social profile account (e.g. Facebook or Twitter) we receive information about you such as your name, email address, and gender, any personal information that we collect from your social media account depends on your social media account’s privacy settings.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
The General Data Protection Regulation (GDPR) UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such we may rely on the following legal bases to process your personal information.
Consent – We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose he can withdraw your consent to anytime by unsubscribing from our marketing and promotional communications by clicking on the unsubscribe link in the email or contacting us at contact@rainfordcollections.com and withdrawing your consent to be contacted.
Cookies and similar technologies – most webs browsers are set to accept cookies by default. If you prefer you can use the choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies this could affect certain features of our services.
Performance of a contract – we may process your personal information when we feel it is necessary to fulfil our contractual obligation to you, including providing you our services or at your request prior to entering into a contract with you.
Legitimate interest – we may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your information for some of the purposes described to:
- send users information about specific offers and discounts on our products and services.
- develop and display personalised and relevant advertising content for our users.
- analyse how our services are used so that we can improve them to engage in retaining users to support our marketing activities.
- diagnose problems and/or prevent fraudulent activities.
- understand how users use our products and services so we can improve user experience.
Legal obligations – we may process your information where we believe it is necessary to compliance with our legal obligations, such as: to cooperate with the law enforcement body or regulatory agency, exercise or defend our legal rights, or disclosure your information as evidence litigation in which we are involved.
Vital Interests – we may process your information where we believe it is necessary to protect your vital interests or the interest of a third party, such as situations involving potential threats to the safety of any person.
HOW DO WE PROCESS YOUR INFORMATION
We process your information to provide improved and administer as service communicate with you for security or fraud prevention and to comply with the law we might also use your information for other purposes with your consent.
We process your information for a variety of reasons, depending on how you interact with our services including:
- to deliver and facilitate delivery of services to the user – we may process your information to provide you with the requested service.
- to respond to user inquiries/offer support to users – we may process your information to respond to your inquiries, and solve any potential issues, that you may have with the requested service.
- to fill and manage your orders – we may process information to fulfil and manage your orders, payments, returns and exchanges made through the services.
- to request feedback – we may process your information when necessary to request feedback and to contact you by use of our services.
- to send you marketing and promotional communication – we may process the personal information you send to us for our marketing purposes. If this is in accordance with your marketing preference you can opt out of our marketing emails at any time. You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link at the bottom of the emails that we send.
- to deliver targeted advertising to you – we may process your information to develop and display personalised content and advertising tailored to your interest’s location and more.
- to protect our services – we may process your information as part of our effects to keep our services safe and secure including fraud monitoring and prevention.
- to identify usage trend – we may process information about how to use our services to better understand how they are being used so we can improve them.
- to determine the effectiveness of our marketing and promotional campaigns – we may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- to save or protect an individual’s vital interest – we may process your information when necessary to save or protect and individual’s vital interests such as to prevent harm.
WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
Vendors consultants and other third-party service providers – we may share your data with third party vendors, service providers, contractors and agents (third parties) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any other organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for a purpose we instruct. The categories of third parties we may share personal information with are as follows:
- website hosting service providers
- user account registration and authentication services
- social networks
- sales and marketing tools
- performance monitoring tools
- product engineering and design tools
- data analytics services
- data storage service providers
- testing tools
We also may need to share your personal information in the following situations:
Business transfers – we may share or transfer your information in connexion with or during negotiations of any merger sounds of company assets financing or acquisition of all or a proportion of our business to another company.
When we use Google Maps Platforms APIs – we may share your information with certain Google Maps platforms APIs (e.g. Google Maps API, Places API). To find out more about Google’s privacy policy visit https://policies.gogle.com/privacy We store on your device (“cache”) your location. You may revoke your consent anytime by emailing contact@rainfordcollections.com
Affiliates – we may share your information with our affiliates, in which cases we will require those affiliates to honour this privacy notice. Affiliates include our parent company or any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy
HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as necessary to fulfil the purpose outlined in this privacy policy unless otherwise required by law (such as: tax, accounting or legal requirements).
When we have no ongoing legitimate business need to process your personal information we will delete it, or if this is not possible (for example, because your personal information has been stored in backup archives) then we will securely store your personal information and isolated it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect your security of any personal information we process. However, despite our safeguards and efforts to secure your information no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers cyber criminals or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information we do our upmost to protect your personal information, transmission of personal information to and from our service is at your own risk. You should only access the service within a secure environment.
DO WE COLLECT INFORMTION FROM MINOR
We do not knowingly collect data from or market to children under the age of 18. If we learn that personal information from users under the age of 18 has been collected we will deactivate the account and take reasonable measures to promptly delete such data from our records if you become aware of any data we may have collected from children under the age of 18 please contact us at contact@rainfordcollections.com
DO WE MAKE UPDATES TO THIS POLICY?
We update this policy from time to time the updated version will be indicated by an updated revision date on it and the updated version will be effective as soon as it is accessible. We will notify you of any updates either by promptly posting a notice of such changes or by directly sending you a notification if you’ve opted in for promotional emails. We encourage you to review this policy notice frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions or comments about this policy, you may contact our data protection officer Rochel Rainford by post at: 128 City Road, London EC1V 2NX or send an email to:
contact@rainfordcollections.com
HOW CAN YOU REVIEW, UPDATE, OR DELETE DATE WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review update or delete your personal information email: contact@rainfordcollections.com