SHIPPING POLICY
WHEN WILL MY ORDER BE SENT?
All orders will be dispatched on the next working day following receipt. All orders placed and accepted before 2pm between Monday – Friday will be shipped out the next day, using standard delivery. Order place on Saturdays and Sunday will be processed on Monday and shipped the next day.
Any times and dates given for the delivery of the products are given in good faith but are estimates only. For UK and EU consumers, this does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 7 days after we accept your order. For more information, please refer to our Terms.
FREE UK DELIVERY FOR ORDERS OVER £30
Rainford Collections are pleased to offer free delivery for all UK orders over £30. Parcel will be sent via our courier service.
INTERNATIONAL DELIVERIES
Rainford Collections offers worldwide shipping. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT) which occurs once your shipment reaches your destination county. www.rainfordcollections.com is not responsible for those charges if they are applied. They are your responsibility as the customer.
Please note we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control over. If such cases apply you are responsible for complying with the laws applicable to the country where you live and will be responsible for any additional cost or taxes.
DELAYED ORDERS
If your delivery is delayed for any reason, we will advise you of the revised estimated delivery date. For UK and EU consumers, this does not affect your statutory rights. For more information, please refer to our Terms. If you have any questions about returns, please review our returns, refund and exchange policy.
HOW TO CONTACT US ABOUT THIS POLICY
If you have any further comments or questions, you can contact us by: